Frequently Asked Questions
- What is your policy on payment?
- How are the orders shipped?
- Are you able to make shelves that fit into corners?
- How does your price compare to other manufacturing companies?
- What is needed to become a dealer?
- What is the processing time on regular orders?
Question: What is your policy on payment?
Since every order is custom manufactured to fit your needs and most orders shipped within 8 business days, we require payment in full when the order is placed.
Question: How are the orders shipped?
All shipping is FOB our shop in Abbotsford, British Columbia, Canada; however, you can take advantage of our volume discount that we get from our freight companies and ship on our account to select locations in Canada and the USA.
Question: Are you able to make shelves that fit into corners?
Yes, we manufacture a few different styles of Corner Shelves:
• Shelf 45: These are corner shelves with a 45 degree angle. They are the only corner shelf that we offer that has both the flat and 2mm edge tape option.
• Shelf Radius: Radius corner shelves are available in certain standard sizes and are available with flat edge tape.
• Shelf L-Shape: Our L-Shape corner shelf is the most flexible and can be ordered in a variety of sizes and lengths with flat edge tape.
Question: How does your price compare to other manufacturing companies?
Sherwood Shelving offers a wide selection of customization and therefore it is not a "cookie cutter" operation. When our prices are compared to other manufacturing companies that offer the same - or similar - scope of service our prices are the same or less!
Question: What is needed to become a dealer?
On our main menu click Become a Dealer and tell us a little about yourself by filling out the online form. An information email will be sent to you providing more information about our products, services, and how to partner with us.
Question: What is the processing time on regular orders?
Regular orders are manufactured within 7 business days shipping out on the 8th business day.
Question: What is the processing time on special orders?
Special orders would include such things as non-stock colours, raised panel or profiled doors, etc. If your customer chooses to have a colour besides one from our stock colours, or wishes to have raised panel or profiled doors, you must allow up to 3 weeks delivery.